Role PurposeThis role plays a pivotal role in expanding an agile mindset within the organisation while championing the successful adoption of change initiatives. This role focuses on establishing a supportive environment that prioritises individual needs and engagement, supports and facilitates learning and development, and promotes a culture of continuous improvement. This role will also be responsible for supporting and aligning agile delivery plans with strategic objectives to enhance business performance and stakeholder satisfaction.Role DescriptionPeople and Change Adoption/EnablementEstablish a nurturing environment that prioritises the needs of individuals, fosters engagement, facilitates learning and development, and embraces change.Advocate for and assist stakeholders, adopt an agile mindset, and effectively implement agile methodologies.Provide guidance and mentorship to teams on the importance of organisational values in achieving successful implementation and user acceptance.Act as a reliable advisor for teams and stakeholders to ensure optimal business performance and delivery excellence.Collaborate with agile teams to ensure alignment in meeting customer/stakeholder needs and achieving high levels of satisfaction.Conduct analysis, gather feedback, and integrate user input to identify opportunities and potential obstacles in realising the full value of new functionalities and work methodologies.Assist with strategy input to enhance stakeholder resilience and motivation, while addressing and minimising resistance to change.Contribute to creating experiences that drive behavioural and cultural shifts within the agile environment.Agile DeliveryAdhere to the epic delivery plan by translating it into a synchronised agile delivery plan that effectively and sustainably integrates the change/functionality/solution into the business.Align with epic and agile delivery owners to collaborate on delivery priorities and interdependencies.Apply the most efficient delivery approach for prioritised epics and coordinate all activities related to the roadmap.Attend to product/service offerings with agile teams to understand their relevance within the stakeholder context (customer, team).Conduct analysis to provide continuous feedback into the delivery engine, ensuring agile teams are informed of changing business or user requirements to develop valuable solutions.Comply with ensuring the agile team can execute the roadmap and identify, remove, and escalate blockers to maintain value flow.Gather and investigate appropriate stakeholder communication and engagement channels, organising information and creating content to drive adoption across the business.Assist with reporting on stakeholder interests, concerns, and issues to identify opportunities for unlocking overlooked value for the business.Service and support agile ceremonies, including daily stand-ups, sprint planning, sprint demos, and sprint reviews.Train and utilise functions to drive and track adoption across the business.Collaborating effectively, and continuously improving delivery processes to drive value and success within the business.Qualifications and ExperienceDegree or Diploma in Business, HR, Change Management or a related field – (essential).+2 years' experience in an agile people enablement role, with sound understanding of successfully operationalising the delivery of new functionalities, methodologies and ways of working – (essential).Knowledge of agile and design methodologies with success employing these in a pragmatic way to achieve business outcomes – (essential).Understanding of agile change and project management methods to lead cross-functional and multi-disciplinary teams and deliver projects in full compliance to business objectives – (essential).Proficiency in MS Office 365 with an advanced level of Excel capability – (essential).Understanding of retail business processes - (preferred).
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