Agent: Helpdesk

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what this job is about and complete a short assessment, please click here.Once you have completed the above finalize your application by clicking apply below.To provide effective service to branches by responding to and answering operational queries.
ExperienceMinimum: 1 - 2 years contact centreIdeal: Experience in a banking environmentQualifications (Minimum)Grade 12 National Certificate / VocationalQualifications (Ideal or Preferred)n/aKnowledgeMinimum: Call centre processes and proceduresCustomer care and service protocolsBasic IT knowledgeIdeal: SkillsCommunications SkillsTelephonic / Call skillsAttention to DetailConditions of EmploymentClear criminal and credit recordWilling to work regular shifts or weekends or rotational standbysCapitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

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