Agent: Capitec Direct

Apply By:We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what this job is about and complete a short assessment, please cli ck here ! Once you have completed the above finalize your application by clicking apply belowPurpose StatementTo respond to telephone and digital queries from clients to provide services across the different Capitec product offerings aligned to the set operational targets.ExperienceMinimum:1-2 years' experience* in a banking, retail, finance, client service environmentIdeal:1 -2 years Contact Centre experience and/or function-relevant experience, preferably sales and/or service.Qualifications (Minimum)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)A relevant tertiary qualification in Financial Management or Business Management KnowledgeMinimum:Retail/consumer service environment/Banking environmentIdeal: Understanding of banking or financial principles and environmentBasic telesales techniques and methodsBasic sales principles and techniquesBasic operational and product knowledge Capitec Bank Products and ProcedureSkillsCommunications Skills Computer Literacy (MS Word, MS Excel, MS Outlook) Attention to Detail Analytical Skills Selling Skills Influencing Skills Telephonic / Call skills Conditions of EmploymentClear criminal and credit record Willing to work regular shifts or weekends or rotational standbys Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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