Agent, Call Centre, Platform Service

Business Segment: Personal & Private Banking
Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) accurately and within agreed service times. To act as an initial point of contact for all customer sales and service-related requests.
Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required Digital & eCommerce, CHNW
Personal and Private Banking
3-4 years
Experience within a Voice Branch environment.

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