Aftersales Consultant / Mini-Service Agent

Title: Aftersales Consultant / Mini-Service AgentDepartment: ServicePosition Reporting to: Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General ManagerKey Relationships: Internally: Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts ManagerExternally: All Customers & Sub-let SuppliersMain Purpose of Position: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goalsMinimum Job Requirements: Senior Certificate (Grade 12)Computer literate (Office Suite)Driver's licenseMotor dealership industry (technical experience)Technical Qualification