Afrikaans Speaking Inbound Call Centre Agent / Customer Service Agent (Pharmaceutical Wholesaler) - Pretoria West

Details of the offer

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West.
This is a 3-month contract.
Client will eventually move to Centurion in the New Year.

Qualifications and experience: Matric
No less than 2 years' call centre experience / customer service experience in a call centre environment 
Afrikaans speaking
Great track record as reference checks will be conducted upfront 
Clear criminal record 
Available to start immediately 
Key skills: Objection handling
Communication 
Attention to detail
Time management
Telephone etiquette
Customer relations
Relationship building 
Key performance areas:  Take orders from customers
Upselling
Ensure customer deliveries take place
Follow up on delayed deliveries to customers 
Objection handling


Nominal Salary: To be agreed

Job Function:

Requirements

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