Administrator/Sales Clerk

Full job description Grade 11/12 Training provided must be avaliable immediately to start application will be respondeded within 12 weekes Processing online service quotes Processing service changes/claims admin over billing periods Ensuring resolution to first time queries Adhere to standard operating procedures and appropriate policies to ensure compliance Adhering to Protection of Client Information (POPIA) regulations and requirements Receive calls from customers / passengers; Deal with problems such as delays, cancellations etc.; Explain processes to customers and assisting them where necessary; Work in a team and longer than normal hours (shift work); Deal with confidential information; - Communicate with customers both verbally and in writing.