At Liberty, we employ more than 6,000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
To deliver reconciliations support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Qualifications1 - 2 years experience in a similar environment
Bachelor`s Degrees and Advanced Diplomas [Level TBA: Pre-2009 was L6] in Office Administration
ResponsibilitiesContribute to the provision of a comprehensive admin. service through the correct interpretation and application of procedures to optimise delivery.Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.Reconcile specific individual claim histories, resolving queries timeously and accurately.Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.Report on company assets and liabilities including balance sheet account reconciliations and review of intangible assets.Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.Proactively identify problems, apply known solutions and escalate more difficult problems.Plan for task execution and adjust priorities against an established plan.CustomerExecutes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.FinanceAdhere to specified standards, policies and procedures to prevent potential losses/wastage.Learning and GrowthContribute positively to own area-specific knowledge improvement.GovernanceComply to governance, compliance, integrity and ethics processes and procedures in area of specialisation and continuously identify and escalate risks.Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.Liberty ValuesOrganisation and Attention to Detail (Basic)Interpersonal Effectiveness (Basic)Problem Solving and Analysis (Basic)Teamwork and Cooperation (Basic)Communicating with Impact (Basic)Customer Orientation (Basic)Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Liberty Group Limited - an Authorised Financial Services Provider in terms of the FAIS Act (Licence no 2409)
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