DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: Kempton parkJob Posting Title: Administrative Specialist, Transport Service & DevelopmentTime Type: Full timeMinimum RequirementsGrade 12 Qualification in Supply Chain Management or Certificate in Finance/Accounting and administration ad Advantage Knowledge of WMS systems Advanced MS Excel/PowerPoint skills for reporting Knowledge of SAPJob Related Requirements Minimum of 3 years' experience in invoicing within a highly pressurized environment to a Corporate Customer base Solid knowledge of financial and accounting procedures Knowledge of financial regulations Excellent analytical and numerical skills Strong accuracy and attention to detail on all job specific tasks Able to design relevant SOP's and Work Instructions based on specific customer requirements and processes. Able to ensure internal KPI's and timelines are met. Must be able to meet and manage customer expectations and ensure compliance to Policies and Regulations Must have the ability to handle conflict on a tactical and operational level. Must be able to communicate effectively and efficiently with all levels of management. Punctuality and sharp time management skills are essential elements for this position. A good understanding of MRP management principles Must be able to work under pressure. Assertive, forward thinking, self-motivated and pro-active Solution driven/orientated. Be strong at taking ownership, responsibility, and accountability. Sense of urgencyAdded Advantages for the role Analytical and problem-solving skills Interpersonal skills Good verbal and written communication skills Business ethics Aptitude of numbers Excellent understanding of basic accounting Strong attention to detail to keep accurate accounting entries Solid organizations skills to keep track of invoices and queries Customer services skills to work with various internal and external customers General admin skills, including managing emails, documents, filling and any Adhoc duties that may be required Exposure to strategic clients and communication channels Excellent reporting skills Advances MS Excel skills Proactively driven to identify, action, and manage on deliverablesMain purpose of the roleThis role will be responsible for the management, support, and coordination's of all invoicing within the Solutions FMS team, relating to the receiving of invoices and the recovery and invoicing, withing the department, including all transport related invoicing. This will relate to all invoices received and the recovery thereof, including but not limited to queries, credits and any other Adhoc requirements. The main purpose of the roll would be to have: Analytical and problem-solving skills Good verbal and written communication skills Excellent understanding of basic accounting Strong attention to detail to keep accurate accounting entries Solid organizations skills to keep track of invoices and queries Customer services skills to work with various internal and external customers General admin skills, including managing emails, documents, filling and any Adhoc duties that may be required Exposure to strategic clients and communication channels Excellent reporting skills to various stakeholders Advances MS Excel skills Build and maintain a strong business partnership with the existing customers & transporters. Consciously looking for value adding opportunities to improve current processes and deliverables as required Proactively driven to identify, action, and manage on deliverablesDuties And Responsibilities Invoicing within a highly pressurized environment to a Corporate Customer base (Invoice management and execution) Follow up with customers and transporters to ensure that all invoicing/POs are received Accurate invoicing to be done to Customer's once all supporting documents and checks have been finalized Credit notes to be captured and processed in correct periods Verification of invoices received and data validation Resolve queries that may arise in the period that it occurs Meet month end cut offs and deadlines Design, create and maintain relevant SOP's, Work Instructions etc. for Customer specific requirements and processes Follow ups with the finance team to ensure payments received on time from Customers Internal KPI's and timelines to be met and to have a deep understanding and execution of contractual SLAs & KPI's Ensure all supporting documentation are uploaded onto the internal invoicing system Develop a strong, trusting relationship with customers and transporters Adherence to HSE compliance and responsibilities Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements. Maintain various reports in line with KPI and contractual obligations. Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within the agreed timelines Training and roll out of change management processes Ensure on going performance measurement, systems and metrics are used and in line to service excellence and client centricity Consistently reviewing data to identify areas of improvement to support the overall services and developmentDisclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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