Date Posted: 01/08/2025
Req ID: 41254
Faculty/Division: Vice-Provost, Students
Department: Student Life T-Card Office
Campus: St. George (Downtown Toronto)
Position Number: 00051194
About us:
Student Life connects life to learning.
We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world.
We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.
Within the Division of Student Life, the cluster of Student Life Programs and Services supports students as they achieve personal, academic, career and civic goals.
We engage students throughout their learning and development with various units, providing an integrated and coherent path to success that reflects our students' diversity.
To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.
Your opportunity:
Under the general supervision of the Manager, TCard Services, the incumbent provides administrative support for TCard Services, including general office support (e.g.
scheduling, general inquiries, meeting minutes, filing, collating and organizing materials); scheduling of events, room bookings and reservations; coordinating regular meetings with tri-campus TCard admin staff; coordinating tri-campus admin user access to TCard systems; and special administrative projects.
Your responsibilities will include: Responding to enquiries within the defined scope of the role and redirecting as appropriateCoaching frontline staff on how to deal with challenging situationsDisseminating program and event informationCoordinating tasks for projects and other strategic initiatives with stakeholdersGenerating reportsCoordinating staff schedules to ensure proper coverageDetermining logistical details and activities for events and/or programmingDirecting the activities of casual staffEssential Qualifications: Advanced College Diploma (3 years) or an acceptable equivalent combination of education and experience.Minimum three years related experience in a student services position, in an administrative role.Experience providing excellent customer service to a wide variety of stakeholders.Experience with maintaining office systems and interpreting office guidelines.Familiarity with the University of Toronto, its policies, procedures, and their application.Advanced computer skills in Microsoft Office (must be able to set-up templates and macros in Word and Excel).Ability to analyze data and produce effective reports.Excellent oral and written communication, interpersonal, active listening, analytical, decision-making and organizational skills.Demonstrated initiative, accuracy and attention to detail.Ability to organize a fluctuating workload in a changing environment under pressure and to meet deadlines.Ability to work effectively both independently and within a team environment.Commitment to equity, diversity, inclusion and accessibility.To be successful in this role you will be: MeticulousMulti-taskerOrganizedTactfulTeam playerNote: This is a term position for 18 months.
Closing Date: 01/17/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term.
This is a term position for 18 months.
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 09 -- $66,715.
with an annual step progression to a maximum of $85,319.
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply.
Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.
Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.
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