Administrative Assistant

Responsibilities: Phone Management: Answer calls and efficiently screen and transfer them to the relevant person. Exhibit a pleasant and articulate demeanour while handling calls. Address general enquiries about products, pricing, and availability. Accurately record messages and conduct stock checks. Provide assistance to walk-in customers. Follow-up Tasks: Track daily waybills and ensure timely delivery of goods. Communicate with customers and couriers to track shipments and prevent errors. Prepare and file necessary documents. Filing Duties: Organize and file daily tax invoices. Print checklists for new files as required. Maintain updated records of tax invoice batches and supplier accounts. Systematically file credit notes and new customer/supplier accounts. Supplier Management: Generate Goods Received Notes (GRNs) when necessary. Process supplier invoices accurately. Keep meticulous records of supplier tax invoices and statements. Reconcile supplier statements with Pastel suppliers' detailed ledgers. Prepare monthly statements for supplier payments and manage payment due spreadsheets. Debtors Support: Assist in sending copies of invoices and proof of deliveries to customers upon request. Aid in sending monthly outstanding copies of cash invoices and proof of deliveries. Requirements: Bilingual proficiency in English and Afrikaans is essential. Physical strength with capability for lifting and moving stock. Ability to cope under pressure and remain mentally resilient. Proficient in computer skills, including Pastel and Microsoft Office. Willingness to learn and adaptability to changing tasks.