Administration Clerk: Tourism Sector, Ref No. Dedat 32/2024

Job title : Administration Clerk: Tourism Sector, Ref No.
DEDAT 32/2024 Job Location : Western Cape, Cape Town Deadline : January 17, 2025 Quick Recommended Links Jobs by Location Job by industries Job Purpose     The Department of Economic Development and Tourism, Western Cape Government has an opportunity for a competent individual to rendering of an effective Tourist Guide information desk/ reception desk service on a full-time basis, attend to in-person, telephonic and e-mail enquiries, process registration applications of Tourist Guides and provide administration assistance to the unit.
Minimum Requirements     Senior Certificate (Grade 12 or equivalent qualification).
Recommendation     Relevant experience in the following: Customer service /PRO; Tourist Guiding industry and Reception duties.
Key Performance Areas     Frontline Tourist Guide service; Reception duties; Telephonist duties; Process registration applications of Tourist Guides; General Office Administration and secretarial support; Ensure an accurate filing system is kept.
Competencies     A good understanding of the following: Tourism and or Regulatory environment; Basic knowledge of records management; Skills needed: Computer literacy in MS Office Package (Word, Excel, PowerPoint, etc); Communication (written and verbal); Attention to detail; Client-orientated personality; Independent thinker; Well organized; Ability in the following: To work independently and as part of a team; To work under pressure and meet tight deadlines.
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