Admin/Customer Service Internship

Duties and responsibilities Assist with general administrative tasks, including data entry, filing, and document management. Support the preparation of reports, presentations, and correspondence. Coordinate and schedule meetings, appointments, and events. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist in resolving customer issues and complaints, ensuring customer satisfaction. Maintain and update customer records in the CRM system. Collaborate with various departments to ensure smooth operations. Participate in team meetings and contribute ideas and suggestions. Perform other duties as assigned by the supervisor. Requirements Matric In the final phase or recently graduated with a degree in business Management/ Administration or a related field. Strong verbal and written communication skills. Ability to multitask and prioritise tasks effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint & Outlook). Strong customer service orientation and problem-solving skills. Ability to work independently and as part of a team.