Admin Assistant

Main purpose of the job: To assist in the daily administration duties in the department.KEY PERFORMANCE AREASCustomer queries: Follow up on customer queries and give feedback on sales order queries, stock queries, delivery queries, and customer complaints.Evaluate all queries and provide feedback on reps' sales queries, stock, and sales figures.Customer month-end reports: Generate sales reports by customer, with reports generated at the end of every month to evaluate customer performance.Collating agent/rep info: Collect all rep and agent info requested and re-sort all information collected for review and presentation.Customer presentations: Create PowerPoint, Excel, and graph presentations for customers, BTS, promos, etc.Promotions schedule: Monitor deals and promotions, including expiring deals, new deals, and adverts by customer.Portal management: Extract data and upload data, extract sales by region, load deals, and generate inventory reports.Skynamo: Generate reports and monitor feedback; collate reports from Honeybee and look out for urgent requests from reps.Travel arrangements: Book travel for the team, find venues and rates for travel, and make the relevant bookings.Expenses / Billings: Process customer billings, including documenting, requesting, processing, and tracking of customer billings.Pricing filing: Update pricing/deals and price increases, insert prices on dispos, customer sheets, and reports, and file accordingly by customer.
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