Activations and Events Senior Project Manager
Full-time
About Publicis Commerce
Informed by data, our passionate team strives to deliver Hero Moments for our clients' brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.
Job Overview:
The Activation & Events Project Manager will play a pivotal role in building and maintaining strong relationships with clients, identifying client needs, and promoting our offerings. The ideal candidate will be commercially driven with a deep understanding of business insights, strategy, and creative systems, ensuring the successful delivery of client and product solutions.
Minimum Qualifications:
Proven experience as an Events Specialist or similar role in an agency environment.
Strong ability to build and maintain strategic client relationships.
Commercially savvy with a deep understanding of client business drivers.
Excellent organizational and project management skills.
Exceptional communication and leadership abilities.
Innovative mindset with a passion for developing cutting-edge solutions within tight deadlines.
Ability to work effectively with cross-functional teams and manage multiple projects simultaneously.
Act as the key interface between the customer and all relevant internal stakeholders.
Quickly act to resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Develop and manage account plans for all current clients with input from all key internal stakeholders.
TECHNICAL KNOWLEDGE/QUALIFICATIONS
Bachelor's Degree in the appropriate field of study or 4 - 5 years of relevant work experience within a similar environment.
EXPERIENCE
4 – 5 years of commercial, sales & marketing industry experience.
Experience in managing growth, improving profitability of sales, advertising & marketing services.
Key Responsibilities:
Client Relationship Management:
Oversee key client relationships.
Develop a thorough understanding of client business drivers and requirements.
Promote our company's solutions to meet client needs and sustain business growth.
Business Insight Integration:
Maintain an understanding of overall business insights that overlay strategy creative, systems, and data.
Ensure integration of these insights in client solutions.
Internal Stakeholder Liaison:
Collaborate with internal stakeholders to ensure campaigns are delivered on time and within budget.
Event and Campaign Management:
Manage and execute small to large-scale events, Roadshows, conferences, campaigns & in-store activations across a varied client portfolio.
Deploy end-to-end channel solutions effectively.
Leadership and Innovation:
Demonstrate organizational, project management, communication, and leadership skills, with the ability to brief creative on conceptual requirements.
Develop innovative solutions that push boundaries and deliver exceptional results.
Business Growth:
Ensure yearly revenue targets are met.
Intimate knowledge of the client's business, market environment and products/brands to propose solutions for the growth of their business.
Proactively address client challenges with innovative solutions to ensure revenue.
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders that translated into additional revenue.
Support the Business Director by developing and evaluating short and long-term strategic, commercial & business objectives.
Drive and champion the group's strategic goals, living shared values and core behaviours.
Inculcate core values and behaviours in the culture, beliefs, and behaviours of the Leadership Teams of Publicis Commerce.
Contribute consistently within the leadership capability set as well as enabling agile teams.
Excellent out-of-the-box, pitch-winning creative and strategic reverts.
Proactively reverts to clients not waiting for briefs/orders from clients.
Keep abreast of competitor activity/new market communication and share with client and team timeously.
Growth & Profitability:
Support the acquisition strategy of the Publicis Groupe.
Assessment & structuring of partnership opportunities.
Drive the optimization and harmonization/integration of the operations of acquired entities with those of the Publicis Group.
Identification and implementation of resource & infrastructure optimization opportunities.
Identification & implementation of best-practice (both directions).
Drive efficiencies, economies of scale & resource optimization through Publicis Commerce.
BEHAVIOURAL COMPETENCIES:
Analytical, critical, and strategic thinking capabilities.
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