Accounts Recovery Administrator - Utilities

Main purpose/objective of the position:
Compile and provide accurate recovery information that is used for invoicing to the clients' tenants.
Operational Deliverables:

Accurate capturing of readings and/or municipal accounts as per requirement and availability of the information.
Source the required information from various entities to ensure capturing can be done.
Reconciliation of under- and overcharges on accounts and resolution thereof.
Maintenance of master data relating to Municipalities and ESKOM within the ERP system and/or other functionality.
Manage queries received with the relevant internal team for resolution with the client/LL/municipality.
Ensure that the statistics on capturing invoices are submitted daily for record and action purposes.
Ensure records are tracked in terms of invoices and payments and monitored for specific accounts as required from time to time.
Verification and confirmation of VAT compliance for invoices received.
Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.

Decision making authority:
Works within the broad framework of existing policies and guidelines, as amended from time to time. Required to work strictly within prescribed rules, routines & standards.
Experience and Education:
Minimum of Grade 12 or equivalent qualification/training. Knowledge of South African Municipal procedures and accounting processes.
Detailed knowledge and experience working with Municipal and Eskom tariffs and bylaws.
A financial degree will be advantageous.
1-2 years relevant experience.
PC and Functional Skills required:
Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, SAP).
Analytical/sound numeracy skills.
Competencies required:

Communication (both verbal and written).
Customer / Client Focused.
Attention to detail.
Planning and Organising.
Problem solving.
Able to handle high pressure environments.
Initiative.
Networking and Influencing Skills.
Negotiation Skills.
Teamwork and co-operation.

Major drivers of work volume:
Number of customers and profile of portfolio.
Interface / relationships with:
Internal: Utility Specialist, Controllers & Administrators; Council Liaison team; Finance Manager. External: Contractors, Clients, Municipalities.

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