Profil du candidat Diploma in credit management 3 or equivalent. (Business or law degree will be beneficial) Extensive experience in Credit Control Environment (3-5 years) of which at least 2 years should be in a AR Manager/Supervisor, FMCG experience will be an advantage. Basic knowledge of relevant legislation impacting on credit within the Oil and Gas industry Key competencies required: Deciding and Initiating Action, adhering to TSA's code of conduct, Ethics, Principles and Values, policies and procedures, Presenting and Communicating Information, good interpersonal skills, good conflict resolution and people skills, Analysing, Planning & Organising, Delivering Results and meeting Customer expectations Technical knowledge or skills required: Excellent Computer Literacy and experience of MS Office applications, advanced Excel is essential. Basic knowledge of legal procedures, Knowledge of SAP. Effective written and verbal communication skills Strong People Management and interpersonal skills English is the working language Activités Customers' Accounts activity:To ensure that the collections of debt, reduced balances and number of days outstanding (DSO), and overdue accounts are within company policies by means of regular monitoring of all accountsTo make sound business decisions so as not to put the company at a credit riskTo manage the process of resolving customer queries and complaints relating to quantity disputes, pricing, rebates and reconciliationsTo manage relationship with SSC for all related activitiesTo work closely with the Sales team to resolve payment overduesTo provide the accurate comments on orders going on credit block and ensure all blocked orders are addressed within SLATo investigate reasons for orders going on credit block and ensure it is addressed with the relevant Sales teamTo continuously strive to reduce the number of sales orders going on credit block with the assistance and support of the Sales teamTo manage the process of ensuring all monies received are allocated within the timeframe of the policiesTo conduct various weekly/monthly meetings with customers/Sales and other partiesTo ensure accurate invoicing and timely collectionsTo assess and release credit notes for billing in SAP V.23To manage overdue and overtrading on customer accounts within the parameters of policies and proceduresTo ensure timely liaison with Credit Risk in terms of credit insurance and other security heldAnalyzing and Controlling:To set Credit Objectives in order to improve the profitability of the CompanyTo liaise with Credit Risk Manager, Customer Accounts Manager, Legal & Governance Manager, and/or external Attorney re doubtful debtors and effective control over Credit limits and termsTo manage the process of ensuring all required customer reconciliations are correctly completed and duly signed off by managementTo check all financial document requests, schedules or listsTo manage all open billingTo manage processes within Business FlowsTo manage the process of customer's terms cancellation and to prepare for Legal actionTo manage the reporting of invoicing totals/adjustments/aging analysis/cash receiptsTo monitor and report on deviations from agreed credit terms.To manage cash application making sure all cash receipts are applied accurately and timely in accordance with policies and proceduresTo supervise accounts receivable collection process for all regions and ensure that daily and monthly balances are accurateTo provide Treasury with accurate monthly collection forecastTo ensure bad debt provision is minimized and overdue on customer accounts is reducedTo provide information for credit committee meetings and mining insurance on customer accountsBusiness development:To provide management with credit analysis and alert tools in order to improve the credit facilities managementTo represent the department on Various Committees and to ensure successful and correct business proceduresTo manage a balance between Marketing and the Credit objectivesTo ensure that all documents pertaining to the Accounts Receivable department are received/pertained or distributed correctlyTo promote the training of Sales staff on Legal Basic Knowledge, Credit application requirementsTo recruit and select capable staff by creating a motivating work environment, providing developmental opportunities, monitoring their performance on an ongoing basis and disciplining individuals where necessary so as to achieve the goals of the business unitHSEQ:To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation so as to minimize all risk pertaining to company assets and protection of life. Contexte et environnement Technical: large volumes of transactions that require attention to detail, accuracy and good governance practice.Risk: High value transactions requiring segregation of duties to ensure risk is mitigated. Accuracy is imperative to ensure customer accounts always reflect the correct information.Strategy: to maintain the balance between marketing and credit objectives.Results of the function are very much dependent on the business performance.
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