Job DescriptionSupervise and coordinate the activities of the Accounts Receivable section.Assist the Credit Manager in the efficient and timely collection of receivables.Ensure cash receipts, claims, or unpaid invoices are accounted for properly.Calculate and enter charges for interest, refunds, or related items.Responsible for account statements or other related reports as per the standards.Any matter which may affect the interests of the hotel should be brought to the attention of Management.Process third party claims and maintain, review, update, and collect guest accounts in accordance with the credit policy.Responsible for various transactions including refunds, ability-to-pay allowances, discounts, and write-offs.Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.Recommend transfer of guest accounts to the Delinquent Accounts section.Maintain liaison with other functions to coordinate efforts in resolving problems concerning the collection of guest accounts receivable.Assist in the preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations or conclusions.Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.Responsible for compliance with established practices and keeping employees abreast of current changes and standards.Develop and recommend operating policies and procedures for the Accounts Receivable section.QualificationsSuitably qualified in B.Com or M.Com.Self-confidence, motivation, drive, and tenacity.Ability to think strategically, inductively, and creatively.Minimum 2 to 3 years of experience.At least 1 year of experience in a similar role.Excellent verbal and written communication; analytical and reasoning skills; well-versed with problem-solving techniques.Background in hotel management, business management, accounting, economics, or any subject with a particularly strong focus on data analytics.
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