Accounts Manager

We have a position open for an Accounts Manager to join our dynamic Sales Team! This position is based in KZN, and will report to the Sales Director. The purpose of the role for the successful candidate will be to -Ensure that sales targets are achieved.Be the point of contact between the Company and all customers.Ensure customers have the right products and services.Identify opportunities for new customers to increase sales.Manage team memers in the KZN region.QUALIFICATIONS:Grade 12 (Matric)Bachelor's degree in Business Administration, Marketing, Finance, Sales or related fieldEXPERIENCE:Minimum of 5 years' experience in a similar position preferably in a FMCG environmentProven track record as key account managerCustomer relationship experienceKNOWLEDGE REQUIRED:Proficient knowledge and experience in all Microsoft Office applications and CRM softwareSKILLS REQUIRED:Ability to analyse data and sales statisticsStrong communication and interpersonal skills with an aptitude in building relationships with professionals on all levelsExcellent organizational skillsStrong negotiation and leadership skillsAbility to manage multiple key accountsStrong negotiating skillsKEY PERFORMANCE AREAS: Client Relationship ManagementEstablish a trust relationship with all customersDevelop and sustain solid relationships with key customersAcquire a thorough understanding of key customer needs and requirementsExpand relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers timeouslyCommunication between key customers and internal teamsTroubleshoot customers concernsDevelop and implement strategic solutions to achieve key clients' long-term goalsSalesIdentify new potential customers and generate salesAchieve set targets within the agreed time framePlan, organise and attend customer trade shows when requiredAttend customer and marketing events when requiredEnsure stock levels at 3rd party are maintainedReportingPrepare regular reports of progress and forecasts to internal and external stakeholders.Employee ManagementEmployee RecruitmentOnboarding and induction of new employeesTraining and developmentEmployee Relations (Discipline in the workplace)Performance managementDevelop and ensure sales team effectivenessEmployee motivationOtherCommunicate and collaborate with the advertising, design, marketing, sales, and logistics departmentsParticipate and contribute in all activities to achieve sales targets
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