A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : InsuranceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:8 years' experience in commercial lines short-term insurance in a client facing roleRE5FAIS CompliantExcellent communication skills (Verbal and written)Excellent client services skillsExcellent sales skillsDriven and self-motivatedValid driver's license and own reliable transportDUTIES:Ensure new business targets are met by generating leads and securing new businessEnsure retention targets are metStrive to achieve the agreed income budget for book of businessEnsure and contribute to minimization of expensesSupport and further the growth strategy of the groupEnsure that all stakeholder (e.g. clients, underwriters, insurers) communication is accurate, timeous, professional and relevantBuild and maintain mutually beneficial relationships with internal and external stakeholdersEnsure and contribute to achieving and exceeding own and company required client satisfaction targets by delivering an excellent client service experienceProvide professional and tailored insurance advice to clients that adhere to the company's quality standard and broader regulatory frameworks and keep a detailed and accurate record of adviceApply expert business knowledge to understand the client's operations and compile a risk profile of the client's businessPerform a comprehensive analysis of the client's current portfolio and analyse current coverProvide advice on the need to obtain updated valuations on all assetsTo provide a timely professional service when obtaining quotes and conducting market exercises and comparative analysisCompile and deliver presentations of services that adequately address and mitigate risks and add value to the client's portfolioProvide support and advice throughout claims process until finalisationAct as liaison between client and insurer to facilitate the transfer of documents and informationFollow and ensure adherence to underwriting processes for new business, endorsements, cancellations etcEngage in clear, complete and timely communication regarding underwriting support required from underwriting support teamRemain informed regarding movements on client portfolio and act proactively to solve any issues or problemsAction age analysis to ensure continued coverFile all relevant documentation electronically and in hard copyContribute towards and ensure continuous improvement in own and team performanceAdhere to company mandatesReport any suspected fraud, misrepresentation and/or dishonestyKeep accurate record of own activitiesEnsure continuous professional and self-developmentKeep abreast of features, benefits and ratings of insurance products available on the marketShare information and knowledge with the teamHOURS:Mon – Fri: 08:00 – 16:30
