We are seeking a skilled and detail-oriented accountantto join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations.Duties & ResponsibilitiesFinancial Record Keeping:• Maintain accurate and up-to-date financial records for the call centre's operations across multiple markets.• Record and reconcile financial transactions, ensuring precision and compliance with relevant accounting principles.• Allocate costs accurately across the multiple markets based on prescribed methodology.• Meet month-end submission deadlines.Budgeting and Forecasting:• Collaborate with department heads to develop and manage budgets for each market served by the call centre.• Assist in the preparation of financial forecasts and variance analyses to support strategic decision-making.Financial Reporting:• Prepare regular financial reports and analyses for internal stakeholders and management.• Ensure timely and accurate submission of financial reports to regulatory bodies as required.Compliance:• Stay informed about relevant accounting regulations and standards in each market to ensure compliance.• Work with external auditors to facilitate audits and address any audit-related inquiries.Cross-Functional Collaboration:• Collaborate with other departments, such as operations and human resources, to gather relevant financial information and support their initiatives.• Provide financial insights to aid in strategic decision-making processes.Process Improvement and Development:• Identify opportunities for process improvement and efficiency in financial operations.• Implement best practices in accounting procedures to enhance overall financial management.Risk Management:• Monitor financial risks and implement strategies to mitigate them.• Contribute to the development of risk management policies and procedures.Desired Experience & QualificationBachelor's degree in accounting with SAIPA with articles.3 to 5 years' experience in the accounting and management accounting environment.Proven experience in accounting, preferably in a call center business environment.Strong knowledge of accounting principles, financial regulations, and management accounting in multiple jurisdictions.Proficiency in accounting software and Microsoft Excel; Dynamics 365 would be an added advantage.Excellent analytical, organizational, and communication skills.Ability to work collaboratively in a fast-paced, multicultural environment.Package & RemunerationR600K (CTC)
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