About the job Account Manager (Medical & Auto)About the roleWe are looking for a high performance and results driven Account Manager who is experienced in retaining and up-selling existing accounts in a high-volume sales environment. With a portfolio of over 200 clients, you will be responsible for maintaining relationships with existing clients and continuing to advance their ambition through servicing their ongoing funding requirements.RequirementsExtensive knowledge of sales principles and processes.Strong sales and closing skillsProcess and data quality managementProficient in MS office and any CRM software (Salesforce would be highly advantageous)Interpersonal and other skillsAbility to build and maintain strong, long-lasting relationships with clients.Excellent verbal/written communication, interpersonal and negotiation skillsQualifications and Experience2+ years B2B sales and account management / other relationship management experience.Proven track record of successfully retaining and upselling to existing accounts.Experience in working with a high volume of clients via email, digitally and telephonicallyExperience working with SMEs or medical practices (advantageous)Team Management Experience (advantageous)What it takes to be successfulResults DrivenConsistently achieving monthly, quarterly, and annual growth, funded, revenue and other relevant performance targets.Managing the retentions pipeline tightly to meet and exceed monthly and quarterly sales targets within the pricing parameters set.Enhancing relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the clients business environment and requirements.Identify, address, and resolve concerns / queries within the business turn-around times required.Maintaining high customer satisfaction ratings.Able to drive volume personally and through the team with tenacity in a tough economic climate with business owners/doctors who are busy and have options.Prepare regular reports of progress and forecasts to management.Working cohesively with a cross-functional team.Influence stakeholders, processes, and Salesforce builds to deliver on Retentions objectives.
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