Account Manager

Managing a portfolio of specialty and commodity raw materials strategically into the Plastics/Polymers market (Engineering Polymers/Packaging/PVC additives) Provide forecasts and budgets for each customer portfolio Achieve budget year on year Growing customer base year on year in terms of volume, revenue and margins Managing a portfolio of key account customers Ensure a healthy working platform in line with division and company objectives Ensure materialization of working platform Ensure the visit reports and customers details are entered and updated into the CRM system or similar Price negotiations at senior levels Promotion of company products and image Meeting tight deadlines across the business Key account management New business development together with Product managers Presentations at customer's new product launches, ensuring appropriate joint calls as needed Understand and be able to react to changes within the Polymers/Plastics markets Responsible for forecasting on a monthly basis Continuously searching for opportunities within the market Ensure market data is relevant and updated – market intelligence 12 month and 24 month Budgeting Assisting the team with technical briefs and new product introductions Distributing price increases to all customers under the respective employee's portfolio Presentation of business including market and product information to the BU team Ensure customers are serviced according to their needs (pricing, communication, stock availability) Work with all support functions (customer care, finance, technical) to ensure smooth operation of the business Customer relationship management Working with relevant team members to effectively manage stock requirements based on customer information Intervene where necessary to ensure customer satisfaction