Job Title: Account ManagerDivision: SalesLocation & Address: Century City, Cape TownReports to: Regional Sales ExecutiveWORKING RELATIONSHIPS:Internal:ProcurementSales OperationsBrand OperationsAccount ManagersSystems Engineers / PresalesMarketingLogisticsRegional ManagersExternal:VendorResellersEnd UsersVendor Alliance PartnersJOB SUMMARY:Main Purpose of Position: To manage, maintain, and grow First Distribution's product sales within assigned reseller base, identify and secure new business opportunities, cultivate relationships with key stakeholders, and achieve revenue targets.Key Performance Areas:Driving Gross Profit targets through Resellers.Selling First Distribution's Network product portfolio within existing Resellers.Recruitment of new Resellers.Display key competencies of product knowledge, brand programs across the relevant product portfolio.Business Review Sessions with brand managers.Bi-weekly sales review with Line Manager.Monthly sales review with General Manager: Networks.Drive Sales Strategy and overview sessions with resellers.On-boarding process within accounts: re-operational, sales, technical processes.Build and manage effective relationships with team members and resellers.Ensure satisfactory execution of the aligned business plan with Line Manager and Brand Managers.Identify and Qualify new deals and partners to sustain pipeline and target coverage.Report opportunity details regularly to Line Manager and brand managers.Ensure sales targets, profit margins, and brand rebates are achieved.Adhere to Call Plans, submit weekly activities, and sales forecasts to Line Manager.Reseller Account ManagementEngage with Resellers and Brand Managers on required Marketing events/initiatives.Ensure the achievement of the position of NW BU Trusted Advisor in Reseller Accounts.Ensure customers receive newsletters, pricing, special offers, etc.Record detailed account information.Develop a Strategic account plan for each allocated account.Comprehensive understanding of role players, budgets, purchasing, and competitors within assigned accounts.Facilitate & resolve queries and escalations.Internal training associated with competencies:Training on all FD Vendor's products.Sage CRM administration and reporting.Experience using CRM.2-3 Years of SAAS Sales in the IT Distribution/Reseller Industry.Knowledge and experience in selling Data Centre Solutions, Networking, or Digital Security.Proven experience in business development.Additional Skills:Strong Self-Motivational and Empowerment skills.Strong Communication Skills.Strong Relationship and Self-Management Skills.Takes Initiative.Works well with all kinds of people.Remains calm under pressure.Office Requirements:Work-from-office environment.Semi-formal dress code.Working hours are from 08:00 – 17:00.Excellent international business language skills (English), both written and verbal.Reliable transport to and from the office and customer meetings.Notes:The remuneration package will be discussed during the interviewing process.Subject to a 3-month probation review scheduled by Human Resources monthly.You will be required to perform duties as reasonably required by the business.Your job description may be amended from time to time if valid and reasonable.You will serve the Company or any Associated Entity as management requires.Duties must be performed faithfully, diligently, and to the best of your abilities.You agree to promote the best interests of the Company and any Associated Entity.You may be required within reason, to work outside of set duties and/or perform in more than one role.
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