The Account Executive manages the entire sales cycle, from prospecting and lead generation to closing deals and ensuring client success post-sale. This involves driving sales growth and revenue generation by engaging potential clients, presenting tailored software solutions, and building long-term relationships.
The successful individual will be responsible for managing all commercial aspects, including contract negotiation, proposal preparation, and sales forecasting. The role also includes collaborating with senior stakeholders, overseeing marketing initiatives, and ensuring timely delivery of solutions that meet client needs.
KEY RESPONSIBILITIES Sales and Revenue GrowthIdentify and target prospective clients.Present software solutions that align with client needs and business objectives.Achieve or exceed monthly, quarterly, and annual sales quotas.Plan and oversee new marketing initiatives.Utilize best practice sales models.Communicate product value to clients.Develop solutions for clients.Account ManagementBuild and maintain strong, long-lasting client relationships.Understand the client's needs and communicate product value.Serve as the primary point of contact for assigned accounts, ensuring satisfaction and engagement.Proactively identify upselling and cross-selling opportunities.Develop a trusted advisor relationship with key customers and executive sponsors.Ensure timely and successful delivery of solutions according to customer needs and objectives.Assist with high severity requests or issue escalations when required.Collaborating with Stakeholders on a Senior LevelIdentify sales opportunities within the territory and collaborate to ensure growth attainment.Direct Exco team towards a sale/opportunity.Responsible for Client SuccessBuild lasting client relationships.Operate as the lead point of contact for all matters specific to customers.Ensure timely and successful delivery of solutions.Assist with high severity requests or issue escalations as needed.CommercialsManage and maintain all new business documentation.Review and maintain contracts, commercials, and service level agreements.Prepare proposals and master services agreements.Prepare quotes and proposals for clients.Negotiate contracts.MarketingFacilitate the Marketing strategy and operational process implementation.Find and develop new markets and improve sales.Trend Analysis and ForecastingClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecast and track key account metrics.Core Skills/CompetenciesMandatory Technical Skills/Abilities required to do the job Microsoft OfficeExperience working with commercial and sales models.Experience working with Retail Software.Customer Relations Management.Excellent listening, negotiation, and presentation skills.Excellent verbal and written communication skills with IT fluency.Experience working in long cycle deals with software.Experience writing business proposals and responding to RFx.A minimum of 10 years' account management or other relevant experience.A minimum of 10 years of experience in sales, marketing, and retail.Bachelor's degree in business, marketing, or relevant field.A proven track record with selling software and development services in the retail sector.Experience selling complex retail solutions in the retail industry.Experience in delivering client-focused solutions based on customer needs.Experience in successful negotiation and closing a variety of large and complex deals.Recruitment ProcessCompetency-based interview to assess above requirements.If you are interested in applying, please email your updated CV to ******. Please add the name of the vacancy to the subject line of your email.
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