Academic Support Manager: Head Office

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

The Academic Support Manager is responsible for strategically and innovatively leading the development, implementation, and evaluation of academic support programs and services aimed at increasing the academic success and retention of SACAP students. The role oversees a team of academic support staff and works collaboratively with faculty and other SACAP departments to enhance student success and retention. The role reports directly to the Registrar and works closely with all student support teams.


SKILLS: Strong leadership and management skills, with the ability to motivate and inspire othersStrong analytical and problem-solving skills, with the ability to think strategically and make sound decisionsExcellent organisation and documentation skillsKnowledge of current trends and best practices in academic supportExperience integrating academic support services into a Learning Management System (LMS) andutilizing AI technologies preferred. PERSONAL ATTRIBUTES: Self-motivated and holds themselves to a standard of excellence when completing tasksDisplays high integrity in all situationsIs diplomatic, professional, and person-centered in their interactionsManages stress well and can work under pressureAbility to work independently and as part of a team, with the flexibility to adapt to changing circumstances. QUALIFICATIONS AND EXPERIENCE: A minimum of a Masters qualification with high academic results preferredAdvanced computer literacy skills, including online systems2 years of full-time experience, preferably in Higher Education
Operating Hours: This is a full-time position operating from Mondays to Fridays*:
Monday to Thursday: 08:30am to 17:00pm
Friday: 08:30am to 16:00pm
*Due to the nature of this role, there will be a need to work flexible hours to the extent to which it is reasonably necessary to perform the duties of this position

Application Process: Kindly submit your Curriculum Vitae and a copy of your Identity Document via the SACAP Careers Portal by 10 May 2024.


*This role will require the candidate to work flexible hours due to operational requirements.


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