Date Posted: 12/12/2024Req ID: 41108Faculty/Division: Faculty of Arts & ScienceDepartment: New CollegeCampus: St. George (Downtown Toronto)Description:About us:The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.Your opportunity:New College opened in 1962 and has since developed its own traditions and identity, focusing on personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship and community outreach initiatives. Within our friendly and informal environment, we place a high priority on student support services and we have built a rich and inclusive learning community that includes academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement.The Academic Advisor is a critical member of the team in the Registrar's Office and takes the lead in developing and delivering group sessions around support for scholarship applications and financial aid opportunities. The Academic Advisor promotes a welcoming environment in the College for students from diverse backgrounds and serves as the primary support for the Registrar's Office Awards and Scholarship programs.Your responsibilities will include:Advising students on the development of their educational plansAdvising students on program and/or course requirements by probing and providing a range of options and possible consequencesAdvising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessaryAdvising students on financial aid matters, bursaries, budgeting and personal financial managementDeveloping content for instructional workshopsResolving issues within the scope of the role and escalating problems as requiredProviding proactive support to individuals in distress and making referrals to specific university servicesEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent education and experience in an academic setting.Minimum four (4) years' of recent and related experience providing one-on-one academic advising to university students on academic, financial and personal matters.Experience working with and advising current and prospective undergraduate students including international students, academically at-risk students, and students from diverse backgrounds.Extensive experience advising current and prospective undergraduate students on financial applications, awards, and bursaries.Experience with conflict resolution and supporting individuals in distress.In depth knowledge of and experience advising on the University of Toronto and the Faculty of Arts & Science's undergraduate programs, procedures, guidelines and program offerings.Experience and sound knowledge of best practices in advising and student services.Experience providing student and administrative support in a registrar's office in a university setting, preferably in a college's registrar's office.Extensive knowledge and experience working with the course offerings and regulations of the College programs.Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems, with the ability to retrieve information, interpret data, and prepare reports.Ability to cope with a constantly changing and complex set of academic regulations.Ability to work independently.Ability to cope with individuals experiencing significant levels of distress.Ability to exercise tact, judgment and diplomacy, especially when dealing with confidential matters.Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.A demonstrated strong student service orientation and commitment to student issues is required, with knowledge and demonstrated application of cultural safety, and equity, diversity, and inclusion principles as applicable for post-secondary students.Assets (Nonessential):Knowledge of and experience working in New College.To be successful in this role you will be:ApproachableDiplomaticPerceptivePossess a positive attitudeResourcefulThis is a term position ending in December 2025. This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines.Closing Date: 12/20/2024, 11:59PM ETEmployee Group: USWAppointment Type: Budget - TermSchedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147.Lived Experience Statement:Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity Statement:The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities.Accessibility Statement:The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.
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