A key ingredient of our success and our growth are our Technical Account Managers (TAMs). Our TAMs look after named, existing Ab Initio customers, and support our sales staff in new accounts. Their role is simple; to make those customers successful with Ab Initio software. This typically entails building and maintaining an exceptionally strong working relationship with the customer, at many levels of their organisation, liaising with their decision makers and architects to disseminate and communicate the value of Ab Initio and to explain how the software fits their requirements, and shaping and leading consulting engagements with those organisations to demonstrate the Ab Initio value-add. Beyond this TAMs stays intimately on projects, ensuring that they are wholly successful long-term. exceptional interpersonal skills, and strong presentational capabilities. They are customer and delivery focussed, and are equally comfortable talking to developers on technical topics as they are presenting to a senior audience. It is expected that our TAMs will develop a broad and deep knowledge of Ab Initio software and its applicability across the data processing spectrum. Past experience in the data arena, perhaps with databases, major development languages or environments, or with other major vendors in this space is an advantage. Demonstrable successful experience operating in a sales or pre-sales environment and having a high level of commercial awareness is essential. Technical Account Managers requires experience in:
Building and maintaining successful enterprise relationships
Growing sales through customer success
A unique approach to business
A truly customer-oriented company
A business without specific financial targets
Software that really does work!
A real emphasis on quality of products and services
Placing the importance of doing the right thing rather than just doing anything
Hiring smart people only, creating a different atmosphere and level of communication.
Minimum a 3-year degree in Information Technology. Preferable B.Sc. Computer Science, BCom Informatics (Honours), B.Eng with Computer Science Experience in a financial sector would be beneficial Ab Initio certification required UNIX knowledge, in particular scripting. All consultants will use UNIX. Knowledge of a major database: Oracle, DB2, Teradata, Sybase, Informix, Hyperion Technical Competencies Required Project management experience essential UNIX knowledge, in particular scripting. All consultants will use UNIX. Knowledge of a major database: Oracle, DB2, Teradata, Sybase, Informix, Hyperion Programming skills in one or 'C', 'C++, Java Cobol and other procedural OO Languages Helpful: Knowledge or awareness of Business MetaData Knowledge or awareness of scheduling Knowledge or awareness of data quality and data cleansing (e.g. tools such as SAS Dataflux, Trillium et al) Knowledge or awareness of real-time applications or web services Knowledge or awareness of data warehousing Between 3 - 5 Years
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