5* Hotel Restaurant Manager Plettenburg Bay

5* HOTEL RESTAURANT MANAGER – PLETTENBERG BAY – R Negotiable
We are currently recruiting for an experienced 5* HOTEL RESTAURANT MANAGER for a stunning 5* Hotel in Plettenberg Bay to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets.
Minimum Experience and Qualification Required:

Post matric hotel school qualification in Food and Beverage
5 years' experience in a 5-star hotel restaurant or similar environment
Computer literacy
Good understanding of the micros point of sale system
Previous leadership role
Excellent communication skills
Excellent numeracy skills with an understanding of finance
Good wine knowledge
High level of English proficiency
Ability to train and develop a team
Must be motivated, enthusiastic, and energetic
Understand the true ethos of hospitality – being warm, friendly and engaging with guests
Must be a team player, with a positive attitude
Must be able to work under pressure
Own transport

Key Performance Objectives:

Manage all day-to-day operations. Understand employee positions well enough to perform duties in employees' absence.
Develop specific goals and plans to prioritize, organize, and accomplish work tasks.
Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms.
Assist in the ordering of F&B supplies, cleaning supplies, and uniforms.
Get to know and personally engage with regular guests.
Ensure guest satisfaction.
Monitor all guest complaints, actioning steps where necessary.
Food & Beverage Planning & Control.
Monthly stocktaking and ensure tight control over F&B security to avoid damage or theft.

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.
PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS.

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