1St Line Network Support Engineer

On-Site Support: Visit client sites twice per week in Pretoria and MTN Roodepoort to perform daily health checks and high-level inspections of firewalls and APNs. Monitoring & Reporting: Proactively monitor network links, report on Link QOS parameters, and ensure optimal performance of the network infrastructure. Network Management: Perform high-level checks and maintenance on firewalls, and manage APN configurations. Technical Support: Provide 1st line technical support, troubleshooting network issues as they arise. Qualification: Network qualification, such as CCNA, is required. Technical Knowledge: Understanding of MPLS, SDWAN, BGP, and routing protocols. High-level understanding of firewalls and APN configurations. Experience: 2+ years previous experience in a network support role is essential.
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