1684 Unified Endpoint Management -Technical Specialist (Senior)

A university degree/diploma in a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification or 3 years IT experienceExperience with VIP and End-user supportExperience with technical documentation and standard operating proceduresExperience with Active Directory/Azure Active DirectoryExperience with device management (SCCM, Workspace One, Microsoft Intune etc.)Experience with Virtual Device Management (Horizon, Citrix, Azure Virtual Desktop)Exposure to troubleshooting infrastructure, network and general integration issuesExperience in the operation of Linux Servers and/or Windows ServersExperience in Windows Client OS, GPO and patch managementExperience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services, Google Cloud Services)Experience with Scripting (Powershell, Bash etc.)Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 etc.)Experience with SQL (MS, Oracle etc.)Experience with Jira and ConfluenceExperience with ITIL processes (Incident, Change and Problem management)Any additional responsibilities assigned in the Agile Working Model (AWM) Charter Requirements:Daily monitoring of device management environmentsBe responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teamsContinuously working on improving operational stabilityWork on automation of platform operations, troubleshooting and maintenance topicsInteract with an international product team, external providers, vendors and customers.Treat security as a first-class citizenWork closely with stakeholders and development teams in constantly improving our Endpoint Management platforms stability and availabilityWork with other IT teams on integration of new features and components