Which qualifications/experience do we need for the role?Proven knowledge/experience with the following technologies: Unix, Oracle, SAP ABAP and JAVA based systems on NetWeaver releaseProven experience with SAP system health checks, dump/trace analysis and monitoring toolsStrong experience in Solution Manager Configuration for systems CHARM and E2E MonitoringStrong analytical and problem-solving abilitiesAbility to effectively articulate and communicate the pros and cons of creating an SAP Solution to solve a specific business needUnderstanding and application of standard ITPM framework or solid experience or knowledge of any other industry standard framework advantageous.ITIL process knowledge and work experience advantageous.ITIL Foundation V3 certification is advantageousAgile/Scrum methodologiesEssential skills requirements:SAP Technical and Basis skillsPaaS and IaaS knowledgeCloud IaaS knowledge i.e. Managing SAP on Azure; AWSSAP HANA Database knowledgeSAP Oracle Database knowledgeSuSe Linux Operating System knowledgeAdvantageous skills requirements:Resource Planning and budget managementDriving the vision of the Feature Team in alignment with Team Lead and Sub Product to ensure key results and targets are metEnsure that Operational Key Performance Indicators (OpsKPIs) for the Feature Team are metEnsure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned to the Feature Team adhere to the Quality and SLA requirementsEnsure that the development of systems solutions is in line with quality and delivery requirementsEnsure that the creation and updating of relevant system documentation for the Feature Team are in line with approved standardsProvide support with requests from Sub Product owners within the ProductSAP S/4 HANA & Project Management ExperienceEnsure the quality of the Feature Team by taking responsibility of the following tasks:Creation of Feature Team BacklogsRefinement and prioritization of Feature Team Backlog ItemsEnsuring of the agreed quality (Team-DoR/-DoD and Stakeholder-Requirements)Approval of the developed Product Increments (Sprint Review)What will be your role and responsibilities?The primary tasks for the Technical Operations Specialist include the proactive monitoring and maintenance of the entire SAP Landscape with key focus being analysing and planning of SAP maintenance tasks and system changes together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance for the supported landscapesEnsure projects/ maintenance are on-time, within budget and managed according to BMW standard processes (ITPM)Provide 2nd level support during incidents by analysing system logs and overall system resources to identify problematic areasEnsure SAP Best practice methodology is utilized during the entire SAP life cycleCo-ordinate activities and provide the interface mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently thereby ensuring the constant alignment and improvement of the SAP systemResponsible for ensuring availability and performance of the SAP infrastructure and associated databases.Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly and ensuring that they have a high level of resilience and performanceEnsure that all periodic maintenance is carried out to ensure the optimal performance of all SAP related systems and databases in accordance with the BMW standards.Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource managementProactively monitor the SAP systems to ensure secure services with minimum downtimeTrouble shooting and maintenance:Responsible for troubleshooting and problem solving of SAP PRD, INT and DEV environments, as well as SANDBOX where applicableResponsible for improvement and maintenance of the environments including patch management and upgradesResponsible for implementation and release of database changes according to agreed timescales, costs and change controlEnsuring that all transports between DEV and INT and DEV and PRD environments are fully documented and take place within the BMW approved change control processesMain Functions:SAP Technical AdministrationIncident and Request ManagementChange Request ManagementSAP Technical System MonitoringProject and Start-up ManagementSAP Transport ManagementExample of types of Projects: Coordination of:Enhancement Pack / SPS UpgradesNAS / SAN MigrationsHardware ReplacementsMaintenance projects (Index Compression, Table Re-orgs, Kernel Updates)Master Release Updates (OS Patching)Cluster Switch TestsIf you are a motivated individual with the necessary qualifications and experience, we invite you to submit your CV. Please note that if you do not receive a response from us within 2 weeks, your application was not successful