We are excited to announce an open vacancy for a National Credit Controller in our dynamic Accounts Receivable department, located in Claremont, Cape Town.
In this role, you will have the opportunity to showcase your expertise in effective management of the Debtors Ledger. You will play a pivotal role in ensuring that our clients are proactively contacted daily, with a targeted call rate, to achieve our Collections targets. It will be your responsibility to report on the lowest doubtful debt while nurturing strong and healthy relationships with our valued customers and internal stakeholders.
With your keen attention to detail and strategic thinking, you will help us maximize our collections and reduce bad debt, contributing to the overall financial health of our organization. Join our team now and make a significant impact!
Requirements PRINCIPAL DUTIES & RESPONSIBILITIES This role will be responsible for delivering the following KPIs:
Maintain a realistically low incidence of bad debt Consistently meet and maintain KPIs (collections, bad debt, DSO, and query targets) Close liaison with business units and clients, focusing on timely collections and query resolution Regular meetings with business partners and coordination of the control function Implementation of collection strategies across the national footprint Identify and develop key client contacts to secure recovery Undertake proactive regular reviews and follow-ups of outstanding debts Produce debtor analysis for key clients and client portfolios Support the National Team and Account Managers with reconciliations and other ad hoc debtor analysis Provide accurate advice on debt management and queries Involvement in the reconciliations analysis of ledger accounts and billing history Liaise with billing on credit control queries through to prompt resolution Contribute to internal reviews of policies and capture market information from file inception to recovery Ensure all relevant details are provided for the "collection package" delivered to the market Analyze market breakdown and calculate correct proportions due by client base Assist with planning for future developments and identify new opportunities for the credit control function Undertake ad hoc responsibilities as required SKILLS and COMPETENCIES Excellent understanding of Accounts Receivable, Sales, and Operations procedures Must possess initiative and work without supervision Attention to detail Ability to maintain a high level of accuracy Ability to think critically QUALIFICATIONS and EXPERIENCE Minimum of 6 years in credit control experience and 3 years exposure in reconciliations Experience in a Service or FMCG environment (Banking Sector, Retail Sector, Shoprite, Edcon, Eskom, PnP, etc.) is essential as it involves key accounts and an open item system Proven working knowledge of accounting systems (Credit Management 1,2,3) Strong computer skills in Microsoft Office applications (i.e., Word, Excel - Advanced, etc.) Benefits Company contribution to Medical Aid and Pension/Provident Fund Opportunity for Growth and Development Employment Equity Rentokil Initial believes in diversity and offers all employees opportunities while avoiding discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates to achieve our Employment Equity numerical targets.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
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