Pullman Cape Town City Centre, Cape Town, ZA
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Support the Talent & Culture Manager in managing the Talent & Culture operation, including the functional areas of Recruitment, Benefits, Activities/Communications and Administration thus ensuring the Talent & Culture department delivers a high standard of service for both our internal guests and external clients.Assist the Talent & Culture Manager in developing and coordinating Talent & Culture programs within the Hotel in accordance with Company Talent & Culture policies, practices and procedures in response to, and anticipation of, our external environment and competitors.Act as an internal consultant to provide expert coaching and direction on Talent & Culture policy, programs, and employment standardsCounsel and coach all colleagues on job related issues, career development and performance management.Support, uphold and guide the hotel philosophies concerning hiring, employee relations, supervision and disciplinary action to result in consistent application of policies and procedures.Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture.Coordinate the annual hourly and salary compensation reviews.Manage Talent & Culture projects together with the Talent & Culture Manager as required.Champions training and development at all levels for the property.Ensures all Fairmont Hotels and Resorts/ AccorHotel's standards are implemented and adhered toConducts training needs analysis on a six and twelve month basis to ensure all our constituents training and development needs are met, in conjunction with the training committee.Ensures each new Heartists attends the mandatory induction program.Facilitates Heartist Campaign 1-4 and 5-8 during as per required timeframes.Maintains up to date Job Descriptions for each position in the hotel.Maintains up to date Individual Training Plans for each position in the hotel.Oversees Hotel Training committee and Departmental Trainers.Oversees the Employment Equity committee as appointed Management representative and oversees the completion of the annual Equity Reports with the assistance of the T&C Manager, in consultation with the EE committee.Ensures all new hires receive an up to date job description, initial training outline, and professional development interview from their leader.Develops and distributes training and development schedule each quarter and produces a monthly calendar.Coaches Heartists at all levels regarding training and educational opportunities.Assists in the implementation of new corporate initiated programs as directed.Responsible for Hotel Educational Assistance Policy administration, communication and produces usage reports accordingly.Promotes AccorHotel's learning capabilities.Attends hotel shift briefings and takes part in the hotel Duty Manager Program.Champions the Heartist Recognition Committee and Recognition program in conjunction with the T&C Coordinator/Administrator.Champions the Charity Committee and all Corporate Social Investment Projects.Participates and assists in the facilitation of other programs and committees as directed by the Talent & Culture Manager.Creates and implements new Talent & Culture programs as needed.Coordinates and Updates the EES Action Plan for the Talent & Culture Department, other Departments and the Hotel.Supports the Talent & Culture Coordinator/Administrator with coordinating the monthly Coffee Date Program with the General Manager.Supports the Talent & Culture Coordinator/Administrator with overseeing the operation, maintenance and hygiene of the staff change rooms and staff cafeteria.Meet Claudia, the human resources director
Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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