Hospitality and Outdoor – New Vacancy –Hotel MICE, Weddings, and Group Accommodation Sales ManagerHospitality Company – Saldanha BayThe position is primarily responsible for proactively soliciting and handling MICE (meetings, incentives, conventions, conferences, and exhibitions), Wedding and Group Accommodation sales opportunities.Requirements:Knowledge of Innkeeper (desirable), Site Minder (desirable), Nightsbridge, Agoda, Expedia, Airbnb, LekkerSlaap and Booking.com Booking Platforms and Property Management Systems.Strong administration and coordination skills, especially regarding deadlines.Strong knowledge of Microsoft Office essentialHotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.The ability to find solutions in every situation, excellent attention to detail and great customer service skillsExcellent communication skills and professional telephone mannerA friendly, outgoing personality and a high standard of personal presentationMinimum 5 years in the Travel/ Hospitality Industry with experience in MICE, Weddings, and Group Accommodation Bookings.Excellent command of spoken and written EnglishExcellent Organizational and administration skillsDescription:This Person must provide outstanding customer service, promote properties, and ensure sales growth. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.Develop a flexible sales strategy to reflect the achievement of hotel and restaurant budget commitment and which responds to local market conditionsTake a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectationsEnsure online websites are regularly updated and managed including photos, descriptions, and promotionsCompetitor analysis to be completed and recorded on a regular basis including Promotions, pricing, availability, test calls and conference boardsAssess competitor brand standards and best practicesResponding to client enquiries and contacting clients to determine their event / accommodation needsTo be a key contact for accommodation, MICE and wedding – ensuring enquiries and RFP's received are replied to in a timely mannerCreate and pursue innovative ideas for revenue generation ensuring that all opportunities are researched fully and presented to the Operations Manager and Managing Director where appropriateProactively prospect the defined geographical area for new business within the defined customer segment achieving a pre-set target of telesales and face-to-face sales calls on a weekly/monthly basisTo understand and demonstrate product knowledge of specific requirements and types of business sought including timely planning of soft spot promotions and to be aware of the peaks & troughs of the hotels and Restaurant business patterns.Produce monthly sales reports for the Operations Manager and Managing Director at close of every monthTo participate in trade shows and workshops as requiredTo host site inspections and familiarization trips as neededPackage on offer:R apply below - R apply below per month along with sales KPI'sStart Date:ASAP.
