Utilities Service Investigator

As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery of utility services to customers. Your responsibilities will include conducting meter readings and inspections to verify proper function and identify potential tampering, investigating customer complaints and disputes related to billing, service interruptions, or quality of service, and analysing usage patterns to detect potential fraud or unauthorized connections. You will perform field visits to inspect utility connections and gather data on-site, maintaining accurate records of investigations and preparing reports for management. Requirements:Matric2 Years of relevant utilities management experienceAdvanced MS Excel experienceBilingual (English and Afrikaans)Own reliable vehicle and valid driver's license Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.