Travel Consultant, East London

We are seeking a Travel Consultant for a permanent role based in East London, Eastern Cape.We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals & businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Applicants are required to meet the following criteria: Degree in Hospitality, Travel, Tourism, Business, or relevant field3 – 5 years working experience as a Travel ConsultantExcellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel, Quicktrav)Proficiency in English; knowledge of additional languages is an advantageExemplary sales skills and customer-oriented approachWell versed in various areas of travel (domestic/international, business/holidays, group/individual)Ability to present, persuade and communicate effectively & able to manage crisesCandidates with personal travel experience will be preferredThe successful applicant would be responsible for, but not limited to:Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.Diagnose the clients' specifications and wishes and suggest suitable travel packages or servicesOrganize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)Collect deposits and balancesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesManage unforeseen problems and complaints and determine eligibility for money returnsAttend conferences to maintain familiarity with tourism trendsCreate and update electronic records of clientsMaintain relationships with key personsKeep financial statements and documentsReach the revenue and profit targetsSalary: Market relatedPlease email detailed CV and supporting documentation and salary requirements through to ****** with "Travel Consultant" in the subject lineIf you have not received a response within 7 working days, please consider your application unsuccessful
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