Training And Development Manager 59128

Training And Development Manager 59128
Company:

Unique Personnel


Training And Development Manager 59128

Details of the offer

Repsonsibilities Create and execute learning strategies and programs in line with the organisations goals Evaluate and implement individual and organizational development needs / performance Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) Implement and manage e-learning courses, workshops and other trainings Assess the success of development plans and help employees make the most of learning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee training and L&D Specialists Train, mentor and support (where learners do not meet minimum standards after training) Manage training curriculum in response to business needs Build and provide solid client relationship with internal / external customers Assess and manage learning against outcomes Oversee training courses: technical and soft skills Manage venues Manage / oversee administration Manage external certifications (OEM) Ensures Trainers are adequately equipped with the necessary skills and competencies to provide effective learning Drives digital learning Benchmarks learning and development industry best practises and implements continuous improvement plans Core Responsibilities Responsible for developing the knowledge and skills of the company's workforce that meet the current and future business objectives Deliver a quality product and service that meets customer needs Training employees to be more efficient in what they do Create a positive vibe and encourage positive attitudes Develop/adapt training methods to conform to current and future needs Repsonsibilities Create and execute learning strategies and programs in line with the organisations goals Evaluate and implement individual and organizational development needs / performance Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) Implement and manage e-learning courses, workshops and other trainings Assess the success of development plans and help employees make the most of learning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee training and L&D Specialists Train, mentor and support (where learners do not meet minimum standards after training) Manage training curriculum in response to business needs Build and provide solid client relationship with internal / external customers Assess and manage learning against outcomes Oversee training courses: technical and soft skills Manage venues Manage / oversee administration Manage external certifications (OEM) Ensures Trainers are adequately equipped with the necessary skills and competencies to provide effective learning Drives digital learning Benchmarks learning and development industry best practises and implements continuous improvement plans Core Responsibilities Responsible for developing the knowledge and skills of the company's workforce that meet the current and future business objectives Deliver a quality product and service that meets customer needs Training employees to be more efficient in what they do Create a positive vibe and encourage positive attitudes Develop/adapt training methods to conform to current and future needs Job Requirements Qualifications: Matric Relevant Qualification or degree specialization in Information Systems and Technology Training Astea knowledge (Logistics, mobile, IMC Agents, Service Agent, Billing and Contracts) Knowledge on Service-Level-Agreement (SLA) Sound knowledge Astea Mobile application Professional Qualifications Training Qua


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Area:

  • Other Jobs / Other Jobs - Crafts

Requirements