Telemarketing Agents

The main purpose of this role is to sell Products to Prospective Customers and ensuring that targets and standards are achieved consistently.
The successful candidates will be required to work flexible shifts in line with Call Centre Operational hours from Monday to Sunday (including Festive operational hours). Duties & Responsibilities Outbound Call Centre environmentEngage with new and existing customersConduct outbound calls to existing and new potential customersIdentify the customers needsPersuade the customer to buy by demonstrating how merchandise or services meet their needsInform customer of the product and the process required to apply for the relevant productUse scripts to provide information about products features, prices etc.
and present their benefitsResolve any customer and product related queriesConclude pre-agreement and actual agreementMeet set Sales and QA targets Desired Experience & Qualification
Education
12 months minimum experience in outbound call centreGrade 12/Matric qualificationMicrosoft Office (Excel)Previous Telemarketing sales experience highly advantageousClear disciplinary recordClear ITC and Criminal record