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Duties
Work environment: Ability to work in a high-pressure environment and adapt to the needs of overtime and emergency on-site support.
Recording and reporting: Record all relevant activities as required, maintain relevant documents, monitor spare parts inventory, and report any equipment failures and defects to the supervisor in a timely manner.
Communication skills: Good communication and teamwork skills.
Customer service: Have a good customer service awareness and be able to communicate effectively with customers.
Safety awareness: Have the necessary safety protection knowledge and awareness to ensure that work is carried out under the premise of safety.
Improvement suggestions: Monitor and analyze the performance of existing network services and actively put forward optimization suggestions.
Skill Required
Knowledge reserve:
Be familiar with the working principle, maintenance requirements, and fault diagnosis of diesel generator sets, oil system, ATS equipment, understand the schematic diagram of the main electrical circuit and secondary control circuit, and understand the control logic and working principle of the fuel supply system.
Be familiar with the system architecture of electrical products in data centers, be familiar with the working principle, maintenance requirements, and fault diagnosis of UPS systems, DC Plants, lead-acid batteries, etc., and understand the schematic diagram of the main electrical circuit and secondary control circuit.
Be familiar with the working principle, maintenance requirements, and fault diagnosis of air-conditioning units, heating and refrigeration equipment, and be able to install, inspect, and repair metal ducts, refrigerants, and air-conditioning compressors, etc.
Equipment maintenance:
Be able to perform daily inspection, preventive maintenance, troubleshooting, and repair of diesel generator sets, oil system, ATS equipment, master the technical support capabilities for medium and major repairs of generator sets, and monitor fuel and equipment status.
Be able to perform daily inspection, preventive maintenance, troubleshooting, and repair of HVAC systems, and master the technical support capabilities of HVAC and refrigeration systems.
Daily operation and maintenance:
Be able to independently formulate equipment maintenance SOPs and have independent operation capabilities, be able to formulate detailed operation and maintenance (O&M) plans, and track their implementation.
Be familiar with the spare parts and consumables list for equipment operation and maintenance, and be able to put forward procurement requirements in a timely manner.
Tool use: Proficient in the use of tools and materials related to mechanical and electrical operations.
Fault diagnosis: Have strong problem-solving skills and be able to efficiently diagnose and repair equipment failures.
Experience/Qualifications
Six (6) years relevant work.
Data Center Experience: Experience in operations and maintenance of data centers or large industrial facilities is preferred.
Education Required Certifications
Educational requirements: Bachelor degree or above in Mechanical Engineering, Electrical Engineering or related field, or relevant diploma from a technical college/university of technology (e.g. Higher National Diploma/National Diploma/Diploma in Mechanical Engineering).
Professional qualifications: Professional Engineering Technician qualification certified by the South African Institution of Engineers (ECSA), or other relevant industry certification. Or certification by the South African Air Conditioning and Refrigeration Association (SARACCA), the South African Engineering and Technology Association (SEIFSA) or the South African Quality Control Council (SAQCC), and qualifications and experience in HVAC industry standards in telecommunications data centers or other similar critical facilities.
Safety certificates: Possess relevant safety operation and electrical/mechanical specifications certificates. Or possess relevant safety operation and HVAC specifications certificates.
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