Team Leader, Cash (Level 1)

Business Segment: Personal & Private BankingLocation: ZA, Northern Cape, Upington, Corner of Scott & Hill StreetTo manage a team of Level 1 Cash Consultants who take demand from walk-in customers for any cash related matters (e.g. teller, ATM) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.QualificationsMinimum Qualifications:Secondary/High school/A levels/MatricExperience:Branch OperationsForex Skills are a requirement3-4 years of previous branch banking experience in the front line (e.g., telling, treasury).Knowledge of the procedures and the interdependencies of the various functions performed in the branch.Additional Information:Adopting Practical ApproachesArticulating InformationChallenging IdeasExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsProducing OutputProviding InsightsUpholding StandardsBanking Process & ProceduresClient RetentionCustomer Acceptance & Review (Consumer Banking)
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