Job Title: Talent Development CoachLocation: JohannesburgCAPACITI is a leading digital career accelerator on a mission to drive inclusive growth in the digital economy. With a focus on empowering individuals with the skills and competencies essential for success in the evolving tech landscape, CAPACITI offers a comprehensive range of programmatic interventions designed to meet the demands of the digital.Through critical and industry demanded digital skills, specialised certifications and work readiness training, CAPACITI's holistic model prepares individuals to thrive in diverse roles across various sectors. A non-profit organisation, CAPACITI works with visionary partners, with the same aspiration to mobilise and support the underutilised youth of the country and supports specialised talent pipelines to support businesses in their digital transformation journey. CAPACITI is a division of the UVU Africa Group.ROLE PURPOSEThe Talent Development Coach is responsible for providing support to candidates through the implementation of proactive candidate success and human capital development programs. The role is responsible for directing candidate career success efforts, assisting in the planning, implementation, and evaluation of candidate support systems. This includes careers advice, job and career critical success programmes, coaching, workplace familiarisation, wellbeing and HR support, candidate advice and referrals to alternative support options, and development of professional portfolios.The position ensures positive candidate engagement, retention, certificate completions and other successful job seeker outcomes, such as articulating pathways into higher education or employment.RESPONSIBILITIESCollaborate with multiple teams at project launch to design and implement a professional development plan for the cohort prior to start.Assist with the recruitment of the right candidates for the specific programme requirements.Ensure that the candidates undertake their Professional Development in a measured and focused manner that builds their experience step by step by acting as their Talent Development lead.Coordinate, deliver and supervise all candidate activities for CAPACITI Job Critical Skills programme curriculum.Develop Professional Skills content aligned with the requirements of specific cohorts or offtake partners; examples include leadership development, critical thinking, problem solving, and customer focus.Deliver training using participatory and interactive training methodologies.Deliver the Job Critical Skills Programme through comprehensive workshops and events, ensuring they are well supported with adequate resources.Run events, interactions and interventions with the candidates (induction, graduation, feedback, mock interviews, world of work presentations/talks, workshops, learning events etc.).Implement and manage a candidate evaluation process through the scorecard, measuring candidates' performance throughout the programme and providing feedback on their scores weekly.Accumulate scorecard results into a candidate professional development CV on completion of the programme, using results and understanding of the candidate to inform an insightful report of each individual.Provide feedback and additional professional development support to candidates through regular one-to-ones, addressing behavioural issues such as poor attendance, attitude, lack of motivation etc.Manage candidates according to CAPACITI's holistic training model and candidate policies.Manage all candidates' grievances, complaints and candidate policy infringements with support from the Candidate HR team.Ensure that our Accelerators are a vibrant, safe and fun working environment for our candidates.Engage with candidates, understand their personal challenges and successes and support them throughout their individual learning journey.Act as the voice of the candidate in all internal representation, ensuring our key customer is understood and all interventions are relevant to their development.Deliver and oversee accurate attendance and stipend management of candidates.Manage communications to candidates.Provide candidates with encouragement, examples of desirable behaviours, and opportunities for discussion, practice and reflection on newly acquired skills.Enrich training with guest speakers (employers/key industry figures), site visits to firms, community-based service projects, team sports and arts events where relevant.Review candidate performance records to assess individual employee performance and coach them on how to improve performance in specific areas.Coordinate with the career services team to ensure candidates are linked to the best career opportunities.QUALIFICATIONS AND EDUCATION REQUIREMENTSQualifications in Industrial Psychology, Human Resource Management or Adult Education are advantageous.Coaching and mentorship courses or certifications beneficial.PREFERRED SKILLS AND EXPERIENCEAt least 3 years working experience in a professional environment that translates to relevant experience for candidates.Proven ability to communicate across professional, age and language barriers.Experience in monitoring and recording successes and providing constructive feedback to team members/reports/other parties.Demonstrates a passion for imparting knowledge to others.Excellent people management skills, preferably with young adults/youth at scale (large teams, coaching, training, sports, leadership in social groups etc.).Experience of facilitating large groups of people preferred.Learning/Academic curriculum experience ideal but not essential.Experience working with unemployed youth advantageous.Share knowledge and experiences while being able to appreciate differing beliefs, opinions, behavioral styles and habits.Comfortable using digital tools for rich communication and working across teams and employee bands.Experience in creating events and interventions that foster a positive, collaborative and learning-oriented culture.Has an approach, language and teaching methodology which supports the development of a growth mindset in candidates.Ability to model behaviours required for professional development.BEHAVIOURSFlexible and approachable, enthusiastic and self-motivated.Open and reflective.Comfortable working on both tedious and complex tasks.Helpful, friendly, approachable.Consistent, planned and excellent organization skills.Nurturing.Strong public speaker.Able to provide "tough love" when needed.Deals calmly with conflict.Epitomize the behaviours, attitudes and skills they will be developing in youth.Ability to work independently and to use own initiative.Good listening and problem-solving skills.Committed to excellence and team working.MEASUREMENT OF SUCCESSCandidates maintain a running satisfaction score of at least 75%.Candidate one-to-ones take place with each individual at least every 3 weeks.All candidate professional development activity is monitored and recorded.Evaluation process embedded and candidates receive detailed, evidential feedback.Candidate professional development CV is up to date and available to use in placement activity.All candidates sign relevant policies within the first week of commencement on their programme.Job Critical Skills activities take place each week and achieve a satisfaction score of 70% as a minimum.Industry speakers, guests and other providers are sourced in advance.Candidate grievances are managed professionally and resolved without further challenges.Candidate records are kept up to date with easy access to all professional development activity.All reporting activity is delivered on time and with 98% accuracy.Programme highlights, success and stories are recorded and documented per cohort and available for use by various internal and external stakeholders.Develop a cohesive and productive working environment that is harmonious and collaborative.Please apply for this role via the form below.UVU Africa is a Non-Profit Company with a mission to build future-fit, inclusive societies through technology and innovation.2nd Floor, Brickfield Canvas Building,35 Brickfield Road, WoodstockBe the first to know – sign up and join our ecosystem for exclusive access to events and 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