A SYSPRO super user is an individual with advanced knowledge and expertise in utilizing the SYSPRO enterprise resource planning (ERP) software.
Their primary role is to provide technical support and guidance to users within an organization using the SYSPRO system.
Here's a typical job description and requirements for a SYSPRO super user: Job Description: - Serve as the primary point of contact for all SYSPRO-related issues and inquiries within the organization.
- Provide technical support, troubleshooting, and problem resolution for SYSPRO users.
- Train and onboard new users on SYSPRO functionalities and best practices.
- Collaborate with cross-functional teams to identify system enhancements and improvements.
- Configure, customize, and maintain the SYSPRO system to align with business requirements.
- Develop and implement user access controls and security protocols within the SYSPRO system.
- Create and maintain documentation, including user manuals and training materials.
- Stay up-to-date with the latest SYSPRO features, updates, and industry trends.
Requirements: - Extensive experience working with the SYSPRO ERP software, preferably as a super user or administrator.
- In-depth knowledge of SYSPRO modules, functionalities, and configuration options.
- Strong troubleshooting and problem-solving skills to address system issues effectively.
- Excellent communication and interpersonal skills to provide support and training to users.
- Ability to collaborate with cross-functional teams and understand business requirements.
- Familiarity with database management and SQL queries for data extraction and reporting.
- Attention to detail and organizational skills to maintain accurate documentation.
- Continuous learning mindset to keep up with SYSPRO updates and industry advancements.
Please note that specific job requirements may vary depending on the organization and its unique needs.
It's advisable to review job postings and descriptions from companies seeking SYSPRO super users for more tailored information.