Are you fluent in Swedish and passionate about delivering exceptional customer service? A leading BPO company has an exciting new career opportunity for a Swedish speaking Customer Service Campaign Executive to join their team in Cape Town, South Africa. You will be part of a dynamic team providing top-notch customer service to Swedish speaking clients. If you are ready to take your career to the next level and provide outstanding service, then this job could be perfect for you!
Your key job responsibilities as the Swedish speaking Customer Service Campaign Executive in Cape Town, South Africa:
Provide top-notch customer service to Swedish speaking clients via various communication channels such as phone, email, and chat.
Handle inquiries, resolve issues, and ensure customer satisfaction while adhering to company guidelines and policies.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to share insights and strategies for improving customer service delivery.
Stay up-to-date with product knowledge and industry trends to better assist customers.
Requirements for this Swedish speaking Customer Service Campaign Executive job in Cape Town, South Africa:
Fluency in spoken and written Swedish.
Excellent communication skills in English, as it is the company's primary language.
Prior experience in customer service or a related field is a plus but not mandatory.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work effectively in a fast-paced, team-oriented environment.
Proficiency in using computer applications and software.
A positive attitude, a willingness to learn, and a commitment to delivering exceptional service.
If you meet the above requirements for this Swedish speaking Customer Service Campaign Executive job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to ****** today!
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