Support Assistant

Details of the offer

Job Title: MEA Support Assistant
Department: HSSE
Reporting To: Head of HSSE Department
Location: MEA Witbank Office and MEA Johannesburg Office
PURPOSE OF POSITION
The Cleaner plays a crucial role in creating a safe, clean, and pleasant environment for all employees and visitors. This comprehensive list of responsibilities ensures high standards of cleanliness, safety, and organization throughout the office.
KEY RESPONSIBILITIES
Opening and Closing Procedures:

Unlock all doors at the start of the day and lock them at the end of business hours to secure the premises
Verify that all office spaces, meeting rooms, and storage areas are securely locked after cleaning or before leaving for the day

General Office Cleaning and Maintenance:

Dust and sanitize all work surfaces, including desks, tables, shelves, and cabinets
Vacuum and clean carpets and rugs to remove dust, dirt, and debris. Conduct deep carpet cleaning as needed
Wipe down all glass surfaces, including windows, mirrors, and glass doors, to ensure they are spotless and streak-free
Clean printers, computers, and office equipment to prevent dust buildup and improve longevity
Sanitize door handles, light switches, and shared office equipment to maintain a hygienic workspace

Kitchen and Appliance Cleaning:

Clean and disinfect all kitchen surfaces, including countertops, sinks, and backsplashes
Empty and clean the refrigerator and microwave weekly to prevent odors and food buildup
Sanitize small appliances (e.g., coffee machine, toaster) after daily use and ensure they are turned off and unplugged if required
Wash and organize all kitchenware, including plates, utensils, and mugs, daily

Restroom and Sanitation Maintenance:

Clean and disinfect toilets, sinks, and counters to ensure a hygienic environment
Refill soap, toilet paper, hand towels, and other necessary supplies as needed to avoid shortages
Check and clean restroom bins regularly, replacing liners and disposing of trash appropriately
Conduct regular checks throughout the day to ensure restrooms are tidy, stocked, and safe to use

Plant and Greenery Care:

Water indoor plants regularly and check soil moisture to maintain plant health
Remove dead leaves and report any signs of pest infestations or plant health concerns to management

Meeting Room Preparation and Refreshments:

Set up coffee, tea, water, and snacks for meetings, ensuring refreshments are available and neatly presented
Check that meeting rooms are clean and organized before and after each use
Clean whiteboards, replace markers if needed, and ensure all presentation equipment is ready

Inventory Management and Office Supplies:

Monitor and order office supplies (e.g., stationery, paper towels, toiletries) to prevent shortages
Organize storage areas to ensure supplies are accessible and accounted for
Work with office management to keep track of inventory levels and make recommendations for bulk purchases if necessary

Health and Safety Compliance:

Wear the required Personal Protective Equipment (PPE), including gloves, masks, and any other necessary gear, depending on tasks
Report any unsafe conditions or acts observed within the office, such as spills, broken equipment, or potential hazards, to management promptly
Follow proper disposal procedures for hazardous materials (if any) and use safe cleaning products in designated areas only

Storage and Cupboard Maintenance:

Clean and organize all storage cupboards and cabinets regularly, ensuring all items are neatly arranged and accessible
Rotate supplies as needed, checking for expiration dates on any items (e.g., cleaning agents) and ensuring expired products are disposed of safely

Waste Management:

Empty trash bins daily throughout the office, restrooms, kitchen, and common areas
Separate recyclables from general waste and place them in designated recycling bins
Ensure all waste is disposed of according to office protocols and local waste disposal regulations

Specialized Cleaning Tasks:

Deep clean hard floors by mopping, polishing, or buffing as required
Clean air vents and filters to promote better air quality within the office
Spot clean carpets, upholstery, and high-traffic areas as needed to maintain a fresh appearance.

DELEGATION OF AUTHORITY
As per Board-approved DOA and as necessary for functions outside the DOA. As delegated by the Head of HSSE Department, when necessary.
POSITIONS RELATIONSHIPS
INTERNAL

Administrators
Technicians
Site Managers
Area Managers
Division Managers
EXCO Members

EXTERNAL

Service Providers
Product Providers
Customers or clients
Channel Partners
Contractors

MEASURES OF PERFORMANCE

HSSE KPIs
Customers HSSE compliance
ISO 45001, ISO 14001, and ISO 9001 compliance
Environmental Sustainability compliance

PERSONAL QUALIFICATIONS AND EXPERIENCE
Education / Achievement

Grade 12

Experience / Knowledge

At least 5 years of experience in a corporate cleaning role

Specific Skills

Health and Safety


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Nominal Salary: To be agreed

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