Support Advisor Fais

Details of the offer

Time left to apply: End Date: November 25, 2024 (3 days left to apply)
Job requisition ID: R22333
Job DescriptionTo provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.
Build and maintain strong relationships with clients.Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.Educate customers to the correct Banking platform aligned with their needs.Connect with our customers by living up to our brand promise of "how can we help you?" at all times.Analyze customer data and recommend tailored solutions.Achieve sales results by providing contextual and integrated financial solutions to customers.Conduct yourself in an ethical manner.Take accountability for own performance, personal and career development.Show empathy with customers.Stay updated on industry trends and product knowledge.You will be an ideal candidate if you possess the following:A completed financial related qualification (NQF5 or higher).1-2 years' experience in Client Services Support and delivery.You will have access to:Opportunities to build relationships as part of a dynamic team.A challenging working environment.Personal and professional growth.Opportunities to have an impact in a local market as a brand ambassador.You can be a match if you are:Customer Centric.Enjoy solving problems.Possess persuasive selling skills.Able to understand rules in a regulated environment.Agile and Flexible.Strong communication and interpersonal skills.Have a results-driven attitude with a passion for exceeding targets.Have excellent organisational skills and attention to detail.Apply now if you are interested in taking the next step. We look forward to engaging with you! Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 25/11/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Wealth Solutions Expert - Cape Town (Full Training Provided)

Consider a career as an EQ-FIN Wealth Solutions Experts At EQ-FIN (an affiliate of Liberty Group), we are on an ongoing entrepreneurial quest evolving throug...


Eq-Fin - Western Cape

Published 8 days ago

German Speaking Consultant

Duties: Responding to customer queries and services via Email and Chat Provide accurate information, troubleshoot technical issues, and resolve customer conc...


Jai Search Consultancy - Western Cape

Published 8 days ago

Customer Service Representative

We are looking for Customer service reps, that will be working directly with customers. responding to customer queries, also reaching out to customers and of...


Chuma Hini Marketing - Western Cape

Published 8 days ago

Customer Service Advisor (Bpo)

Job Description: Sales Agent (Call Centre) Job Responsibilities: Handle inbound and outbound calls in the international call centre to promote and sell produ...


Abc Worldwide Ltd - Western Cape

Published 8 days ago

Built at: 2024-11-23T13:02:37.784Z