Purpose of the job:To ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines Experiential and Educational requirements:MatricRelevant tertiary qualification (advantage)Intermediate computer literacy (Microsoft Office)SAP R 3 experience2 Years relevant experience Essential duties and responsibilities:Sales in line with BudgetCost management - overall cost of purchasingAlways ensure positive GPManage Net working capitalMaintenance of Customer informationCustomer relationship management (communication, need satisfaction, effective partnership)Understanding customer business environmentSeeking potential customers for new businessFrequent customer visitComplete APDP & EU declarations on a quarterly basisEffective & timeous email correspondence to customer and supplierRespond to queries timeously and close off open itemsHandle process from Request for Quotation, Preparation of quote and order managementSupervise and assist in SAP processing- Creating delivery notes, Invoicing, Inbounding, MIRORundown sheet management - Tracking with supplier and customer on hand informationFirst in First Out stock management and controlEnsure invoicing is correct first timeEnsure queries are resolved timeously - Quality, Damaged Stock, Overdue Debtors, Airfreight cost capturingKaizen ImplementationCommunication with Export country regularlyCreditor payment documentation preparationComplete clearing instructions for supplier invoices with internal Clearing & Forwarding & and external partiesLiaise with internal departments to ensure smooth process flow of all business processesTraining related to current job functionTraining related to future developmentCompany policy to be adhered to.Interpersonal relationship improvement (team work, customer, supplier)Ensure 5S complianceComplete Special projects and miscellaneous assignmentsAssist with divisional audit, verification of stock countW/H visit to understand space constraint (GG)