Store Manager

Job Description
The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. They also provide customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.
Key Responsibilities

Recruiting, training, supervising and appraising staff.
Managing budgets (P&L, Payroll).
Maintaining statistical and financial records (Daily, weekly and monthly administration).
Dealing with customer queries and complaints.
Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
Visual Merchandising & Housekeeping.
Inventory Management (Stock Management).
Ensure store equipment is secured and accounted for.
Maintenance of health & safety environment for customers and The Crew.
Understand store daily/weekly/monthly sales targets.
Produce a store specific action plan to minimize stock loss.

Qualifications
Grade 12.
Knowledge, Skills and Experience

At least 1-2 years management experience in a similar environment.
Computer literate.
Work well under pressure & resilient.
Team player with leadership and staff management skills.
Good communication skills.
Business sense with good attention to detail and accuracy of work.
Good time management.
Resourcefulness & problem-solving capabilities.
Customer service oriented with the ability to build and maintain relationships.
Confidence and decisiveness.
Passionate about the brand.
Social media savvy and fashionable.


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