Job FunctionTo act as the first point of contact for new potential clients seeking information on products and services. Responds to tenders and develops sales in new sales territories. Meet targets by securing new business clients.Key Performance Areas:Provide expertise in assessing the gap between the current state and desired future direction and establish effective ways for closing the gap in own area of accountability.Provide advice and support in the analysis, development, and implementation of best practice in area of specialization.Obtain, analyze, and report on business performance and identify initiatives that will improve business results.Provide value-added practice improvements, initiatives, and services to deliver on organizational objectives.Drive and participate in forums that positively contribute to functional knowledge improvement.Provide advice to prevent and reduce financial wastage in the relevant business area.Obtain and analyze client-related information to identify practice optimization initiatives.Provide advice and give input to the service delivery excellence practice optimization.Lead generation by identifying new markets, clients, industry opportunities, and market trends in conjunction with the group business development strategy, scouting and identifying tender opportunities.Analyze data to determine volumes throughput and the required network infrastructure for new business opportunities.Build a sustainable business case for logistics solutions using available software and BI tools.Determine feasibility of actual opportunities with reference to the value, profitability, capital investment, and the impact on business.Manage and implement a sales process to achieve annual targets.Complete tender responses or requests for proposal as well as submission of documentation.Ensure that all queries are handled efficiently and effectively.Manage and maintain current contract renewals and RFP or RFQ schedules.Update and maintain annual escalation schedules with existing clients.Manage escalation formulas and indices to ensure yearly reviews of rate negotiations and comparing financial performance versus budgets.Identify and manage CI projects within the existing client base and identify principles of best practices and implementation of case studies where and if applicable.Identify areas where the organization can add value to the client by using knowledge and understanding of the client's business.Develop relationships with new and potential clients to continue to build business opportunities.Build trust and cooperation at all levels within the client organization.Benchmark services and processes against global best practices.Conduct risk assessments to identify threats to the current business processes and services.Identify new innovative processes and procedures that will provide a competitive advantage.Develop and maintain relationships with relevant stakeholders that contribute to a culture of customer service excellence.Formulate strategies in conjunction with the client and associated operating companies to meet specific client needs.Experience and Skills Required:Up to 3 years of experience in a similar environment.Knowledge and experience in the mining industry essential.About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.With a dedicated, diverse, and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics, and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.EEO StatementDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#J-18808-Ljbffr
