Shopper Insights Manager

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Time left to apply: End Date: December 31, 2024 (30+ days left to apply)Job Requisition ID: JR1105857Job Description:Role Overview:The role of the Consumer Planning department is to proactively provide a holistic, end-to-end view of the growth opportunities in our market and to guide the development of interventions to harness these opportunities from a culture, consumer and shopper point of view. This team is expected to uncover deep penetrating insights about occasions, purchasing and consumption behaviours and use these insights to inspire marketing strategies and plans which ensure we drive purchase through all channels.Key Responsibilities:Commercial planning: develop strategy and plan execution: work in close partnership with the commercial teams to ensure Business Plans are based on the understanding of shopper needs & motivations, revenue growth management and category growth drivers.Trade and category strategyExecution standards: price, share, distributionPlan & develop growth driversCategory management and outlet segmentationChannel development: understand category dynamics and the shopping missions in the channel and recommend the corrective actions to capture growth opportunities and adapt our plan; develop the understanding, insights and implications enabling Shopper Marketing to create growth drivers that deliver category growth and Diageo share disproportionately by changing shopper/consumer attitudes and behaviour.Manage performance: lead the activity review process and have data-informed conversations with sales, marketing, finance and supply to improve performance, effectiveness, efficiency and drive sales forecast accuracy. Own the executional standards; include those in Commercial Scorecard reviews, closing gaps on share, pricing, distribution and visibility. Ensure that all plans and projects agreed on during commercial planning are realized. Provide all the right input to deliver great reviews and work closely with commercial operations and performance teams to set up the routines to review and accelerate/correct performance.Allocation and deployment of shopper planning resource and investment. Measurement: share versus competition, category growth, NSV, Brand health, Distribution, Visibility, Promotion.Own and carry out data analysis e.g. retail audit, scanned/till point, Internal Salesforce effectiveness data, customer data and ex-factory data, for various retail channels. Translate shopper- and consumer trends into tangible in-store propositions to grow share ahead of the competition.Requirements:Qualifications:Minimum 5 years' experience in deep Insights / Consumer InsightsExperienced in directing and managing complex planning & research projects, including a demonstrated understanding of what can and can't be achieved via different techniques and approaches.Ability not just to interpret research data, but to be able to discover and apply consumer understanding & insights to drive brand growthProactively defines and communicates opportunities for growth for the market, categories and brands and articulates what it will take to realize these opportunities.Seeks out deep consumer/shopper/category insight and implications that will drive penetration growth.Ensures findings from measurement and evaluation are applied to increase efficiency of our A&P spend.Worker Type:Primary Location:Additional Locations:Job Posting Start Date:About UsWith over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
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